Gong alternatives: where to go, and how to leave without losing your calls
Five destinations, one for each reason you might be leaving, and an eight-step exit plan.
The short answer: Jiminny if coaching is the reason you bought Gong in the first place, Avoma if you want a published price and conversation intelligence as an add-on, Sybill if your reps mostly need help with the follow-up after each call, Claap if you only want to pay for the people who record, and Fathom if all you really need is a free, unlimited notetaker. One thing to know before you choose: Gong has no bulk export button. To leave with your recordings you have to go through its API, and you want to start that before your notice period runs out. We compared all five tools in this guide and read their pricing pages in 2026.
Our ranking is editorial: a sponsored spot is always labeled on its card, and no affiliate link changes a score.
Why teams leave Gong, and why leaving hurts
Nobody leaves Gong because the call analysis is bad. It's still the reference for revenue intelligence. Teams leave over the invoice, over paying for a platform they use a fraction of, and over the moment they realize their data doesn't come out in one click. Here are six reasons, each one taken from Gong's own pages or from teams that made the switch.
No price on the pricing page
Gong's pricing page shows no numbers. Pricing "depends on a few factors specific to your team," and you fill out a form to get a quote. You can't benchmark before a sales call, and you can't tell whether the quote a peer got looks anything like yours.
Per-seat licenses plus a platform fee
Gong prices licenses per user and adds a platform fee based on the number of users supported. Run the math backwards: a fixed fee split across five reps costs far more per head than the same fee split across fifty. That's why small teams leave first. A sales lead with five to seven reps put it bluntly in a sales forum: "the pricing is insane for our stage."
More tool than you actually use
One team that switched said they "only needed about 20% of what gong offered." If your reps only open Gong to reread a call summary, you're paying for a revenue platform to do a notetaker's job, and notetakers come free.
Renewals that don't bend
Some user reviews say Gong enforces renewal for the full year with little room to negotiate. Before anything else, pull your contract: the term, the auto-renewal clause and the notice period. That notice date, not your frustration, sets your timeline.
No bulk export in the app
Gong's help center documents downloading calls one at a time, behind a specific permission ("Download call media"). Nothing in there describes a bulk export. On Gong's own community forum, the answer is the API. Gong calls can't be uploaded directly to Google Drive either.
Coaching isn't something a summary replaces
This is the reason to stay, so weigh it before you go. A team that moved to a lighter tool admitted it "isnt as deep as gong but at least captures everything." If your managers clip calls, score them and build libraries of good examples, a notetaker like Fathom Team ($15 per user per month, billed annually) won't do that work. You want a coaching tool.
You're leaving because… go to…
The right Gong alternative depends on what's pushing you out. Usually only one line applies. Each card jumps to the full write-up below.
Recording, Insights and Listener seats, and no platform fee.
You want a public price and call analysis as an optionAvomaStartup at $19 per recorder seat billed annually, conversation intelligence at $29.
Your reps lose deals in the follow-upSybillBuilt around what happens after the call, with a free tier of 500 credits a week.
Half your seats only listenClaapYou pay for the people who record. Everyone else gets a free Basic license.
You only need call notesFathomFree forever with unlimited recordings and transcripts.
You're a small team and want CRM syncFathom BusinessCRM field sync and Deal View at $25 per user billed annually, two users minimum.
Gong alternatives, one by one
For each tool: why move to it, who it's for, its limit, how to get there from Gong, and what it costs. Prices are the ones each vendor lists in 2026, in US dollars.
Jiminny: Gong-style coaching without the platform fee
Closest on coachingWhy move to Jiminny. If you bought Gong to make your reps better, Jiminny keeps that focus. Its pricing splits seats by role: Recording for the people on calls, Insights for the people analyzing them, Listener for the people who just listen in. You don't pay a manager's seat at a rep's price. And Jiminny states it charges no platform fee, which is the line that hurts small teams most on a Gong invoice.
Who it's for. Sales leaders who review calls, score them and run coaching every week, and want those rituals to survive the move.
Who it's not for. Teams that want to commit month to month. Jiminny requires a 12-month minimum.
Its limit. Pricing is bespoke, like Gong's, with a one-time setup fee. So you're back to a negotiation and an annual term. Read the renewal clause before you sign: that's usually what trapped you at Gong.
How to migrate. Start the 14-day trial (no card needed) and rebuild your current scorecards inside it. If your managers find their way around without friction, the rest of the team will follow.
- Price
- custom, by seat type
- Trial
- 14 days, no card
- Best for
- sales coaching
- Limit
- 12-month minimum
Avoma: a readable price, conversation intelligence as an add-on
Most modularWhy move to Avoma. Avoma unbundles what Gong sells as one package. You pick a base plan for recording, transcripts and notes, then add conversation intelligence only for the people who need it. It's also the alternative sales reps bring up most when they ask for something cheaper than Gong.
Who it's for. Teams that want to keep part of the analysis without paying for a full platform per head. Viewers and collaborators are always free, so only the people who record take a paid seat.
Who it's not for. Anyone who wants a free plan to start: there isn't one.
Its limit. The add-ons stack up. Startup is $19 per recorder seat per month billed annually ($29 monthly), Organization is $39 monthly, Enterprise is $39 and annual only, and conversation intelligence adds $29 per seat billed annually ($35 monthly). One user also complained about being "40+ slacks deep with their support team" before getting an answer.
How to migrate. Use the 14-day trial, no card required, to run Avoma next to Gong on two or three reps and real calls before you sign anything.
- Free
- 14-day trial
- Paid
- Startup $19/seat, annual
- Best for
- pay-as-you-need call analysis
- Limit
- add-ons stack up
Sybill: for teams whose deals slip after the call
Best for follow-upWhy move to Sybill. A lot of Gong seats exist so that reps remember what was said and act on it. Sybill puts that follow-up at the center, and its pricing is public, with a free tier to start. It also has a Claude integration.
Who it's for. Account executives who juggle many open deals and lose time writing recaps and next steps after each meeting.
Who it's not for. A sales leader whose main job is coaching and scoring calls across a big team: look at Jiminny first.
Its limit. The free tier runs on 500 credits a week, which a busy rep will hit. Pro is $36 per month ($30 billed annually) and Business jumps to $108 ($90 billed annually), so the plan with the full feature set costs more per seat than most notetakers.
How to migrate. Sybill offers a 14-day trial of Business with no card. Start it during your Gong notice period so your new calls are already covered on switch day.
- Free
- 500 credits a week
- Paid
- Pro $30/month, annual
- Best for
- post-call follow-up
- Limit
- Business is $90+
Claap: pay only for the people who record
Fairest seat modelWhy move to Claap. Claap's rule is simple: you pay for the people who record, and the rest of the team gets free Basic licenses. At Gong, a manager who only listens still costs a license. At Claap, they stay free. Claap also publishes a migration path from Gong, Fathom and Clari.
Who it's for. Sales and customer success teams that want unlimited recording, automatic notes, and a price you can budget without talking to sales.
Who it's not for. A large revenue org that runs its forecasting inside the tool. Compare with Jiminny there.
Its limit. The free plan caps at 10 videos per user and 300 minutes. Unlimited recording only comes with Business, at $60 per month billed annually or $75 monthly. Pro is $32 annually or $40 monthly. And keep in mind that the Gong migration guide is written by Claap, so it's not a neutral read.
How to migrate. Put the whole team on the free plan, upgrade to Business only the people who record a lot, and go annual once you're sure: the annual discount is 20%.
- Free
- 10 videos, 300 minutes
- Paid
- Pro $32/month, annual
- Best for
- teams with many listeners
- Limit
- unlimited only on Business
Fathom: free, unlimited call notes
Best free optionWhy move to Fathom. If your reps only used Gong to find what was said in a meeting, Fathom does that for free. Its "Free forever" plan records and transcribes without limits. It comes up again and again when small teams ask what to replace Gong with.
Who it's for. Founders who still sell and small teams. Fathom also plugs into the rest of your tools through Zapier or Make. The Business plan adds CRM field sync, updating records after meetings automatically, plus a Deal View, which covers a good chunk of how a small team actually uses Gong.
Who it's not for. A manager who wants to score calls and track each rep's progress. Fathom is a notetaker, not a coaching platform.
Its limit. Team plans need at least two users. Team is $19 per user per month ($15 billed annually) and Business is $34 ($25 billed annually).
How to migrate. Connect the free plan to your calendar a week before Gong goes dark, so new calls are already covered on day one.
- Free
- unlimited recordings
- Paid
- Team $15/user, annual
- Best for
- small teams, call notes
- Limit
- no coaching layer
The 5 alternatives side by side
Our default pick: Jiminny if you coach from calls, Fathom if you just need notes. Avoma, Sybill and Claap sit in between and mostly solve the pricing problem. Two names you'll see on other lists aren't here. Clari Copilot's pricing page now redirects to Salesloft, and Chorus comes tied to ZoomInfo, with sales reps placing it in the same price range as Gong. Fireflies, billed per seat with topic, sentiment and talk-time analysis, shows up on many lists too, but it didn't display prices we could read, so it has no card here: see its Zapier integration. If your phones already run on Ringover, ask about Empower, its separately sold conversation intelligence offer (up to 30% off with annual billing), and see the Ringover Make integration. If you're also rethinking prospecting, see our AI SDR picks for sales teams.
| Listed price | What changes vs. Gong | |
|---|---|---|
| GongWhere you start | None: per-user license plus platform fee, by quote | Calls download one at a time in the app, in bulk via API |
| JiminnyCoaching | Custom, 12-month minimum, one-time setup fee | No platform fee, seats priced by role |
| AvomaModular | Startup $19 per seat annual, conversation intelligence add-on $29 | Free viewers, 14-day trial with no card |
| SybillFollow-up | Free (500 credits a week), Pro $30 annual | 14-day Business trial with no card |
| ClaapFair seats | Free (10 videos), Pro $32 annual, Business $60 | Only people who record pay |
| FathomBest free | Free unlimited, Team $15 annual (2 users min) | CRM field sync on Business |
Vendor list prices before tax, subject to change. Always price against your real number of users.
Leaving Gong in eight steps
Order matters. Most failed exits don't stumble on the new tool. They stumble on the contract calendar and on data nobody pulled out in time.
Read the contract before you talk to anyone
FirstFind three things: the end date, the auto-renewal clause and the notice period. Write down the last day you can send notice, then back up one month. That's the real start date of your project.
Why? A missed notice window can lock you in for another full year, and reviewers say Gong rarely negotiates at that point.
- Output
- one written deadline
- Cost of skipping
- another year
Inventory what lives inside Gong
Week 1List it all: how many calls you have and how far back you need them, coaching playlists, scorecards, trackers, integrations (CRM, calendar, video, dialer) and active users.
Split what must come with you (calls used for coaching, calls tied to a customer dispute) from what can stay. You don't need to take everything.
- Output
- one sheet, one row per item
- Cost of skipping
- lost playlists
Start the API export of your recordings
Before noticeIn the app, calls download one at a time, and only if your role has the "Download call media" permission. For hundreds of calls, Gong's community forum points to the API. Hand the script to someone technical or to an automation tool (Gong connects to n8n, Make and Zapier), and store the files somewhere you own.
The tip that matters: run the export while your contract is live and before you announce you're leaving. Once you've cancelled, you lose that access.
- Tool
- Gong API
- Cost of skipping
- lost archive
Choose on two criteria, not ten
Week 2Answer two questions. Do your managers really coach from calls? If yes, start with Jiminny or Avoma with its conversation intelligence add-on. If not, a notetaker like Fathom or Claap will do. Second: do you need a public price? Avoma, Sybill, Claap and Fathom all publish one.
That filter cuts the list in half in ten minutes and saves you three pointless demos.
- Output
- two tools to trial
- Cost of skipping
- a second Gong
Run a side-by-side trial with part of the team
Weeks 3 and 4Avoma, Jiminny and Sybill offer 14-day trials with no card, and Fathom and Claap have free plans. Run your pick next to Gong on two or three reps, on real meetings.
Compare transcript accuracy, how useful the summaries are, and how long it takes a manager to find a specific moment in a call.
- Length
- 14-day trial
- Cost of skipping
- wrong pick
Rebuild coaching before you cut over
Week 4Recreate your scorecards, trackers and a library of good examples from the clips you exported. Start with the ten calls your managers use most in training. Those are the ones people will miss first.
- Output
- scorecards and library ready
- Cost of skipping
- managers stall
Connect CRM, calendar and video
Switch dayConnect the new tool to calendars and video so it joins meetings, then to the CRM. Disconnect Gong from the CRM the same day, or two tools will write to the same records.
Check three real meetings end to end before you tell the whole team.
- Output
- three meetings synced
- Cost of skipping
- duplicate CRM data
Cancel, then ask for deletion
Before the deadlineSend notice in writing before the deadline and keep proof that you sent it. Once your archive is verified on your side, request deletion of your recordings. At Gong, bulk deletion is restricted to Tech admins.
- Output
- proof of notice
- Cost of skipping
- auto-renewal
Is your tool missing from this page? Email us: hello@hackceleration.com
What makes a Gong exit go wrong
The same mistakes come up again and again from teams that left Gong. None of them are technical. They're calendar and scope mistakes, and each one costs more than the time it would have taken to avoid it.
Finding the notice clause too late
You decide to leave when the renewal invoice lands, and you're already too late. Put the notice date in your calendar the day you sign, with a reminder three months ahead.
Announcing before exporting
While you might still renew, everyone is responsive. Start the API export before you send notice, and check that the files actually open.
Swapping a coaching tool for a notetaker
If your managers scored calls every week, a notetaker will cut the bill and the coaching at the same time. Keep coaching or stop it on purpose, but make the call.
Signing a second opaque contract
Trading one quote-only price for another only makes sense if the contract is better. Negotiate term, notice and renewal increases before you sign, not after.
Forgetting the people who only listen
Managers, enablement, leadership: they don't all need a paid seat. Claap and Avoma keep them free, and Jiminny gives them a Listener seat. Count them before you ask for a quote.
Assuming Zoom or your CRM is enough
The top answer in one sales forum thread says you can "just pull transcripts and run though any ai," and notes that Salesforce has call analysis built into some higher editions. That works for summaries. It rarely works for ongoing coaching.
- End date, auto-renewal and notice period written down
- Inventory of calls, playlists, scorecards and integrations
- API export started and verified before notice
- Two tools shortlisted on two criteria
- Side-by-side trial on two or three reps
- Scorecards and example library rebuilt
- CRM, calendar and video connected, Gong disconnected
- Written notice sent with proof
- Data deletion requested
Gong alternatives: frequently asked questions
How much does Gong cost per user?
Gong doesn't publish a number. Its quotes combine a per-user license with a platform fee based on how many users you have, and integrations with your existing tools are included at no extra cost. When you compare, always ask for those two lines separately.
What's the best free Gong alternative?
Fathom, if you want unlimited call notes: its free plan records and transcribes every call. Sybill has a free tier of 500 credits a week and Claap a free plan capped at 10 videos and 300 minutes. No free plan replaces Gong's coaching.
How do I migrate my recordings out of Gong?
One by one in the app, if your role has the "Download call media" permission, or in bulk through Gong's API. There's no bulk export button, and calls can't be uploaded directly to Google Drive. Start before your contract ends.
Can I cancel Gong mid-contract?
Usually not: you pay through the end of the term you signed. What you can do is stop the auto-renewal by sending notice before the deadline in your contract. Check that date now, even if you aren't leaving yet.
Is Gong a CRM?
No. Gong records and analyzes sales conversations and relies on your CRM for deals and contacts. Switching call tools leaves your CRM in place. If the CRM is what's holding you back, our CRM picks for sales teams will help.
Gong vs Chorus: is Chorus a cheaper option?
Not really. Chorus is tied to ZoomInfo, and reps who have priced both put it in the same range as Gong. If price is why you're leaving, Avoma, Claap and Fathom publish their prices and start far lower.
Can Zoom or Salesforce replace Gong?
For summaries, partly. Zoom produces transcripts you can run through an AI, and Salesforce builds call analysis into some higher editions. You'll miss structured coaching: scorecards, clip libraries, per-rep tracking. For the calling side, see our business phone picks for sales teams.
What's the best Gong alternative for a small team?
Fathom or Claap for a handful of reps, Avoma once you want call analysis for part of the team, Jiminny once weekly coaching matters. Gong's platform fee hits small teams hardest because it's spread over few seats. Note that Fathom's team plans need at least two users.
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